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ISU’s focus has been on national and state–level policy and strategy support and capacity building for sustainable and inclusive sanitation and hygiene. The ISU is recognized as a Key Resource Centre (KRC) by the GoI for capacity building of collective behaviour change approaches across the country.
In October 2019, the GoI announced that all districts had declared themselves open defecation free (ODF), a key milestone in sanitation access. After this, a second phase of the SBM was launched. Under the second phase of the SBM, India is using an “ODF plus” approach that focuses on ODF sustainability, solid and liquid waste management and faecal sludge management. ISU is providing technical support with a focus on poor and marginalized populations.